Shipping policy
Updated: May 5, 2025
Free shipping conditions
We offer free shipping within the contiguous United States for orders over $450 provided the products are not longer than 2.4m (8ft) due to freight handling restrictions.
Please see below for an explanation of the length restrictions.
Where do we ship from?
Wired4Signs is based in Powell, just outside Knoxville, Tennessee. We carry stock of our product range in our own warehouse, and process our own shipping from Knoxville directly to you.
Where do we ship to?
We offer online orders shipped to physical addresses in the United States, Canada and Mexico. If you are outside of our standard shipping region, please contact us for a shipping quote. Please note that we cannot deliver to P.O. Box addresses. Please note that online freight service orders (see details below) are currently restricted to contiguous United States delivery.
Please note: The receiver pays duties and taxes for all orders shipped outside of the United States.
When will my order be dispatched?
Most orders are shipped the day following your order (weekends & holidays excluded). Orders which require additional processing, such as cutting or powder coating, will be processed in 2-3 days (weekends & holidays excluded).
How long will my order take to reach me?
The estimated transit time for your order is indicated in the shipping option that you choose at checkout. Please note that the indicated time does not include our processing time.
Can I collect instead?
Certainly! We offer free pickup from our warehouse at 7669 Clinton Highway, Powell, TN 37849. You can also use this option if you prefer to arrange your own courier pickup. All you need to do is select the option for pick up when you checkout, and contact us to inform us if you will using a third party to collect.
Why don't you ship long products?
Some of our products cannot be shipped via our freight providers due to their dimensional restrictions. Standard parcel service only accepts items up to 96" (2.4m). Beyond this dimension, the shipment becomes freight class and cannot be shipped with standard service.
I really want an LED profile in a 3m (9.84ft) length. How can I order it?
Simply checkout with these long products and select "customer pickup" for your shipping option. Then arrange your own freight provider to collect from our warehouse at 7669 Clinton Highway, Powell, TN 37849. Alternatively, please contact our sales team for assistance with preparing a tailored order for you. We are always willing to help!